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Donation and Refund Policy

WuShu Federation

ast Updated: September 27, 2025

1. Introduction

The WuShu Federation ("we," "us," or "the Federation") appreciates your support of our mission to represent and develop Wu Shu in Israel. This policy outlines our practices regarding donations, refunds, and related matters.

2. About Our Organization

Legal Status: Registered Amuta (Non-profit Association) in Israel
Registration Number: 0580213775
Tax Status: Eligible for tax-deductible donations under Israeli tax law
Purpose: Supporting the Israeli national Wu Shu team and promoting Wu Shu in Israel
President: Mr. Alexander Frenkel
Address: P.O.B. 1967, Rehovot 7611601, Israel
Phone: +972-89491544

3. Donation Processing

3.1 Accepted Donations

  • Monetary Donations: Online via credit card, bank transfer, or other approved methods
  • Recurring Donations: Monthly or annual recurring contributions
  • One-time Donations: Single contributions of any amount
  • Corporate Sponsorships: Larger contributions from businesses (see separate sponsorship terms)

3.2 Minimum and Maximum Amounts

  • Minimum Donation: $3 USD (approximately 11 NIS)
  • Maximum Online Donation: No limit (donations over 5,000 NIS may require verification)
  • Currency: Primary currency is Israeli New Shekel (NIS); other currencies accepted with conversion

3.3 Payment Processing

  • All payments are processed by Cardcom (co.il) - PCI DSS certified payment processor in Israel
  • Digital receipts automatically provided by Cardcom for all transactions
  • Credit card charges will appear as "WuShu Federation" or "Cardcom"

4. Use of Donations

4.1 Primary Purposes

Donations support:

  • Training and preparation of the Israeli national Wu Shu team
  • Competition travel and accommodation expenses
  • Equipment and training facilities
  • Coaching and professional development
  • Administrative costs and operational expenses

4.2 Fund Allocation

Funds are allocated to the most urgent team needs as they materialize, including but not limited to training, equipment, travel, coaching, and administrative expenses required to support the Israeli national Wu Shu team.

5. Tax Deductibility and Receipts

5.1 Tax Receipts

  • Digital tax receipts automatically provided by Cardcom payment system for all transactions
  • Tax-deductible receipts issued for donations over 50 NIS
  • Annual summary statements available upon request
  • Receipts include all information required by Israeli tax law

5.2 Tax Deductibility

  • Israel: Donations are tax-deductible under Israeli tax law for registered nonprofits
  • International Donors: Consult your local tax authority regarding deductibility
  • US Donors: US tax-exempt status not currently available

6. Refund Policy

6.1 General Refund Policy

All donations are final and non-refundable except in the following circumstances:

6.2 Refund Exceptions

Refunds will be considered for:

6.2.1 Technical Errors

  • Duplicate charges due to system malfunction
  • Incorrect donation amounts due to website errors
  • Processing errors by our payment systems

6.2.2 Fraud or Unauthorized Transactions

  • Donations made without donor's authorization
  • Credit card fraud or theft
  • Identity theft situations (with proper documentation)

6.2.3 Mistaken Donations

  • Donations significantly exceeding intended amount (discretionary)
  • Donations made to wrong organization by clear mistake

6.3 Refund Exclusions

No refunds will be provided for:

  • Change of mind after successful donation
  • Financial hardship after donation
  • Disagreement with how funds are used (within our stated purposes)
  • Donations made over 90 days ago
  • Donations where tax receipts have been issued and claimed

7. Recurring Donation Management

7.1 Recurring Donation Setup

  • Donors can set up monthly or annual recurring donations
  • Recurring donations continue until cancelled by donor
  • Amount changes require new authorization

7.2 Cancelling Recurring Donations

To cancel recurring donations:

  1. Online: Log into your donor account and select "Cancel Recurring Donation"
  2. Email: Send cancellation request to This email address is being protected from spambots. You need JavaScript enabled to view it.

7.3 Cancellation Timing

  • Cancellations effective immediately for future charges
  • No refund for current month's donation already processed
  • Cancellation confirmation sent via email

8. International Compliance

8.1 International Fundraising Registration

Where legally required, we comply with international fundraising regulations and maintain appropriate registrations.

8.2 European Union Compliance

  • All EU donations processed in compliance with GDPR
  • EU donors have additional rights under European law (see Privacy Policy)

9. Donor Recognition and Perks

9.1 Recognition Levels

Based on donation amounts:

  • Supporter (50+ NIS): Website recognition (with consent)
  • Champion (200+ NIS): Certificate of appreciation
  • Patron (500+ NIS): Team merchandise
  • Guardian (1000+ NIS): Annual team event invitation

9.2 Perk Fulfillment

  • Perks are gifts of appreciation, not purchased items
  • International shipping costs may apply
  • Perks subject to availability and production timelines
  • No cash value; cannot be returned or exchanged

9.3 Recognition Opt-out

  • Donors may decline public recognition at any time
  • Contact This email address is being protected from spambots. You need JavaScript enabled to view it. to opt out
  • Recognition preferences can be updated in donor account

10. Refund Request Process

10.1 How to Request a Refund

Submit refund requests via:

  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Phone: +972-89491544
  • Mail:O.B. 1967, Rehovot 7611601, Israel

10.2 Required Information

Include in your request:

  • Full name and contact information
  • Donation date and amount
  • Transaction reference number
  • Reason for refund request
  • Supporting documentation (if applicable)

10.3 Processing Timeline

  • Refund requests reviewed within 5 business days
  • Approved refunds processed within 10 business days
  • Refunds issued to original payment method through Cardcom
  • Notification sent upon processing completion

11. Data and Record Keeping

11.1 Donor Records

We maintain records of:

  • Donor contact information and preferences
  • Donation history and amounts
  • Tax receipt information
  • Communication preferences

11.2 Record Retention

  • Donation records kept for 7 years (tax compliance)
  • Refund records maintained for 5 years
  • All records handled per our Privacy Policy

12. Contact Information

12.1 General Donations

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Phone: +972-89491544
Hours: Sunday-Thursday, 9:00 AM - 4:00 PM Israel Time (Email support preferred)

12.2 Refunds and Disputes

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Phone: +972-89491544

12.3 Mailing Address

WuShu Federation
P.O.B. 1967
Rehovot 7611601, Israel

12.4 Leadership Contact

President: Mr. Alexander Frenkel
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Privacy Officer: This email address is being protected from spambots. You need JavaScript enabled to view it.

13. Legal Compliance

This policy complies with:

  • Israeli Amutot (Non-profit Associations) Law
  • Israeli Tax Ordinance
  • International fundraising regulations where applicable
  • Consumer protection laws

This Donation and Refund Policy was last updated on September 27, 2025 and is effective immediately.